Consultation

Review project with the client to identify key criteria for product performance.

Quote

Mito will submit a formal quotation for approval and provide supporting samples or photos of similar projects as required.

Proof

Mito will provide a PDF proof for approval prior to production which details all materials and relevant order details.

Production

Standard lead time for standard products is 10 to 15 business days.

Lead time for signage projects are dependent on Permit Applications and can range from 3 to 6 weeks.

Shipping/Installation

Mito ships to clients all over the world! We will work with you to determine the most cost effective way to get parts delivered on time. 

Signage projects are installed by our highly skilled team of graphic professionals.

Follow-up

The job isn't complete until the client has confirmed that the product meets (or exceeds) their expectations. We love feedback!

FILE FORMATS
Please supply layouts as PDF, Illustrator (AI), EPS, CorelDraw (CDR), DXF, DWG or TIFF.
When supplying PDF, please ensure All Printer’s Marks are turned off. 

ARTWORK SIZE
Please supply artwork at 100% or 10% of the final output. If the file size has been scaled down, make sure it is noted in the file name.

BLEED
Please ensure that the 1” bleeds are built-in the Artboard/Page Size. Bleeds are necessary for proper fitting and finishing of the order.

IMAGES
Please embed images when supplying Illustrator (AI), PDF or EPS. Images should be supplied as CMYK at 100dpi at final output size, if the layout has been scaled down to 10%, images should be set up at 1000dpi. Restricting the file size to 100dpi will allow for a very dynamic output and will minimize the file processing time, including download and upload of graphics as well as design, pre-press and printing.

When supplying PDF, please ensure images are not compressed.

FONTS
Please embed all fonts or convert to vector outlines.

LOGOS & ILLUSTRATIONS
Supply all logos and illustrated graphics in a VECTOR format whenever possible.

TRANSPARENCIES AND EFFECTS
Please flatten and rasterize all transparencies and effects such as Drop Shadows, Glow, Etc.

PANTONE COLOURS
All Pantone Colours must be set to “Spot”, not to “Process”. The following Pantone Books we have on-site: Pantone+ Solid (Coated & Uncoated), Pantone+ CMYK (Coated & Uncoated), and Pantone+ Color Bridge. If the Pantone reference is from a different book, please provide a swatch sample for matching.